Coronavirus - UPDATES
Updated 31 March 2020
Due to the current Coronavirus Situation, we want to assure all our customers that CSMP Ltd are operating as normal and are able to efficiently dispatch all orders to meet your current demands. We are open as usual Mon - Fri 8:30am - 5:30pm, although we will be closed on the forthcoming Saturdays, please also note our trade counter is closed for safety reasons.
We are still allowing online or telephone orders to be collected if collection is required. Such orders can be collected at our Goods In door at the side of our unit by ringing the bell. Please wait until you have received your dispatch confirmation email that your order is ready to collect or telephone to confirm before arriving at our premises. Social distancing is required at all times complying with Government regulations to keep employees & customers safe.
All usual ordering and dispatching channels are open for all customers, although delays in delivery may occur within the postal or courier service providers, we thank everyone for working as best they can through this terrible period.
It is essential that the safety of employees, customers & service providers comes first. We will be posting constant updates via our social media and website to keep all informed – we wish everyone well and to stay safe through this difficult time.
Best Wishes, CSMP Team.
Thursday 26th March
In light of the recent situation, we have made the decision to close the Trade Counter until further notice. Orders can still be placed online.
In light of the recent situation, we have made the decision to no longer open on Saturday Mornings.
We are still open as usual Monday to Friday 8:30am to 5:30pm.
Due to the current Coronavirus situation - until further notice -
ROYAL MAIL - SPECIAL DELIVERY
1pm guarantee for Special Delivery items has been suspended.
As a result of this suspension, we will not be able to refund the Special Delivery fee if your item is delivered after 1pm.
UPS - UNITED STATES OF AMERICA
As of 31 March 2020 we have suspended all orders to be shipped to the United States of America.
This is due to UPS focusing on supplying / delivering for the healthcare industries.
If you would like to contact to clarify any information please do not hesitate to contact us by clicking here.